Tenant Resources
Are you a resident in need of assistance or support related to an issue with your apartment or housing?
Send a message to tenantsupport@randolph-ma.gov
The following resources are being provided as an example of resources available in the region. These third party resources may change and additional resources may be available.
Info Guides Produced by Randolph Public Health Department: English Haitian Creole Vietnamese Spanish
Randolph-Specific Resources
Randolph Health Department: https://www.randolph-ma.gov/341/Health-Department
Resilient Randolph Fund (if you are having trouble paying your rent): https://unitedwaymassbay.org/covid-19/local-funds/randolph/
Town of Randolph Social Workers: https://www.randolphicc.com/resources
Housing Navigator (alternative options): housingnavigatorma.org
Emergency Housing Assistance Provider - Neighborworks RAFT: https://nhsmass.org/apply-for-raft/
Help Navigating Laws (chat with a law librarian): https://www.mass.gov/service-details/chat-or-text-with-a-law-librarian
Tenant Resources
Tenant Rights, Laws and Protection in Massachusetts https://www.hud.gov/states/massachusetts/renting/tenantrights
Tenants’ Rights in Massachusetts Private Housing https://www.masslegalhelp.org/legal-tactics
Massachusetts Tenant Rights https://www.mass.gov/info-details/tenant-rights
The Attorney General’s Guide to Landlord and Tenant Rights https://www.mass.gov/guides/the-attorney-generals-guide-to-landlord-and-tenant-rights
Tenant Rights and Responsibilities in Massachusetts https://boston.curbed.com/2020/3/24/21192158/tenant-rights-boston-massachusetts
Tenant Rights and Responsibilities in Massachusetts https://www.wpi.edu/sites/default/files/inline-image/Student-Experiences/International-House/Tenants%20Rights%20and%20Responsibilities%20Summary%20Handout.pdf
Tenant Rights in Massachusetts https://www.masslegalservices.org/content/tenant-training-bbt
Boston Tenant Coalition http://www.bostontenant.org/tenant-rights/organizing-manual/chapter-5-unhealthy-conditions/
FAQ’s in Public Housing https://www.bostonhousing.org/en/For-Public-Housing/Resources/FAQ.aspx#Grievances%20and%20Appeals
Filing Grievances in Massachusetts Public Housing https://www.masslegalhelp.org/housing/grievances
Landlord Advocacy: https://vlpnet.org/
Tenant Advocacy: Massachusetts State Sanitary Code Chapter II https://www.mass.gov/regulations/105-CMR-41000-minimum-standards-of-fitness-for-human-habitation-state-sanitary-code-chapter-ii
Tenant/Landlord Housing Mediation: Tenants’ Rights in Massachusetts-Private Housing https://www.mlri.org/publications/tenants-rights-in-massachusetts-private-housing/
Massachusetts Law Reform Institute-Housing Advocacy https://www.mlri.org/advocacy-issue/housing/
Volunteer Lawyers Project: https://vlpnet.org/get-help/
Mass Legal Help-Housing Resources https://www.masslegalhelp.org/housing
Massachusetts Legal Assistance Corporation https://mlac.org/help/
Legal Resource Finder https://masslrf.org/en/home
Finding Legal Help https://www.mass.gov/service-details/finding-legal-help
Tenant Rights in Public Housing https://www.masslegalhelp.org/housing/tenants-rights-in-public-housing
Legal Assistance in Massachusetts https://www.mass.gov/legal-assistance
Free Legal Answers https://mass.freelegalanswers.org/otherhelp
Legal Resource Finder https://www.masslegalservices.org/content/how-use-legal-resource-finder
Legal Services in Massachusetts https://disabilityinfo.org/fact-sheet-library/legal/legal-services-in-massachusetts/
Legal Answers Online https://vlpnet.org/get-involved/legal-answers-online/
Eviction Resources
Tenancy Preservation Program within Massachusetts Housing Courts https://www.mass.gov/info-details/tenancy-preservation-program
Eviction Self-Help Forms and Letters https://www.masslegalhelp.org/housing/evictions-court-forms
Fair Housing Resources
Fair Housing and Public Rights https://www.metrohousingboston.org/what-we-do/fair-housing-civil-rights-help/filing-a-complaint/
Public Housing Grievance Process https://www.masslegalhelp.org/housing/lt3-your-grievance-process.pdf
Reasonable Accomodations: https://www.masslegalhelp.org/housing/finding/accommodations
Know Your Rights-Source of Income Discrimination https://www.mass.gov/doc/source-of-income-discrimination-faqs/download
File a Housing Discrimination Complaint https://www.mass.gov/orgs/massachusetts-commission-against-discrimination
U.S. Department of Housing and Urban Development-Fair Housing and Equal Opportunity https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint
Housing Hub's Resource Line for Assistance with Tenant Housing Related Matters - ResourceLine@MetroHousingBoston.org or (617) 425-6700
Fair Housing Project through Metro Housing Boston - fairhousing@metrohousingboston.org or (617) 425-6681
Application for Section 8 Mobile Voucher Program - https://gosection8.com/MassCWL
Application for Public Housing in Massachusetts - https://publichousingapplication.ocd.state.ma.us/
Resources for Residents over the Age of 60
Greater Boston Legal Services - GBLS provides free legal assistance to low-income consumers over the age of 60 (on non-criminal) matters such as eviction, subsidized housing issues, etc. - http://www.gbls.org or (800) 323-3205
Attorney General's Office Consumer Support - Statewide hotline staffed by volunteers who can help find answers to your questions and assist with landlord, tenant and housing issues, etc. - Elder Hotline (888) 243-5337
South Shore Elder Services: Call (781) 848-3910 or https://sselder.org/
Volunteer Lawyers Project: https://vlpnet.org/get-help/