Tenant Resources

Are you a resident in need of assistance or support related to an issue with your apartment or housing?

Send a message to tenantsupport@randolph-ma.gov

The following resources are being provided as an example of resources available in the region. These third party resources may change and additional resources may be available.

Info Guides Produced by Randolph Public Health Department:    English        Haitian Creole       Vietnamese       Spanish

Randolph-Specific Resources

Randolph Health Department: https://www.randolph-ma.gov/341/Health-Department

Resilient Randolph Fund (if you are having trouble paying your rent): https://unitedwaymassbay.org/covid-19/local-funds/randolph/

Town of Randolph Social Workers: https://www.randolphicc.com/resources

Housing Navigator (alternative options): housingnavigatorma.org

Emergency Housing Assistance Provider - Neighborworks RAFT: https://nhsmass.org/apply-for-raft/

Help Navigating Laws (chat with a law librarian): https://www.mass.gov/service-details/chat-or-text-with-a-law-librarian

Tenant Resources

Tenant Rights, Laws and Protection in Massachusetts https://www.hud.gov/states/massachusetts/renting/tenantrights

Tenants’ Rights in Massachusetts Private Housing https://www.masslegalhelp.org/legal-tactics

Massachusetts Tenant Rights https://www.mass.gov/info-details/tenant-rights

The Attorney General’s Guide to Landlord and Tenant Rights https://www.mass.gov/guides/the-attorney-generals-guide-to-landlord-and-tenant-rights

Tenant Rights and Responsibilities in Massachusetts https://boston.curbed.com/2020/3/24/21192158/tenant-rights-boston-massachusetts

Tenant Rights and Responsibilities in Massachusetts https://www.wpi.edu/sites/default/files/inline-image/Student-Experiences/International-House/Tenants%20Rights%20and%20Responsibilities%20Summary%20Handout.pdf

Tenant Rights in Massachusetts https://www.masslegalservices.org/content/tenant-training-bbt

Boston Tenant Coalition http://www.bostontenant.org/tenant-rights/organizing-manual/chapter-5-unhealthy-conditions/

FAQ’s in Public Housing https://www.bostonhousing.org/en/For-Public-Housing/Resources/FAQ.aspx#Grievances%20and%20Appeals

Filing Grievances in Massachusetts Public Housing https://www.masslegalhelp.org/housing/grievances

Landlord Advocacy: https://vlpnet.org/

Tenant Advocacy: Massachusetts State Sanitary Code Chapter II https://www.mass.gov/regulations/105-CMR-41000-minimum-standards-of-fitness-for-human-habitation-state-sanitary-code-chapter-ii

Tenant/Landlord Housing Mediation: Tenants’ Rights in Massachusetts-Private Housing https://www.mlri.org/publications/tenants-rights-in-massachusetts-private-housing/

Massachusetts Law Reform Institute-Housing Advocacy https://www.mlri.org/advocacy-issue/housing/

Volunteer Lawyers Project: https://vlpnet.org/get-help/

Mass Legal Help-Housing Resources https://www.masslegalhelp.org/housing

Massachusetts Legal Assistance Corporation https://mlac.org/help/

Legal Resource Finder https://masslrf.org/en/home

Finding Legal Help https://www.mass.gov/service-details/finding-legal-help

Tenant Rights in Public Housing https://www.masslegalhelp.org/housing/tenants-rights-in-public-housing

Legal Assistance in Massachusetts https://www.mass.gov/legal-assistance

Free Legal Answers https://mass.freelegalanswers.org/otherhelp

Legal Resource Finder https://www.masslegalservices.org/content/how-use-legal-resource-finder

Legal Services in Massachusetts https://disabilityinfo.org/fact-sheet-library/legal/legal-services-in-massachusetts/

Legal Answers Online https://vlpnet.org/get-involved/legal-answers-online/

Eviction Resources

Tenancy Preservation Program within Massachusetts Housing Courts https://www.mass.gov/info-details/tenancy-preservation-program

Eviction Self-Help Forms and Letters https://www.masslegalhelp.org/housing/evictions-court-forms

Fair Housing Resources

Fair Housing and Public Rights https://www.metrohousingboston.org/what-we-do/fair-housing-civil-rights-help/filing-a-complaint/

Public Housing Grievance Process https://www.masslegalhelp.org/housing/lt3-your-grievance-process.pdf

Reasonable Accomodations: https://www.masslegalhelp.org/housing/finding/accommodations

Know Your Rights-Source of Income Discrimination https://www.mass.gov/doc/source-of-income-discrimination-faqs/download

File a Housing Discrimination Complaint https://www.mass.gov/orgs/massachusetts-commission-against-discrimination

U.S. Department of Housing and Urban Development-Fair Housing and Equal Opportunity https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint

Housing Hub's Resource Line for Assistance with Tenant Housing Related Matters - ResourceLine@MetroHousingBoston.org or (617) 425-6700

Fair Housing Project through Metro Housing Boston - fairhousing@metrohousingboston.org or (617) 425-6681

Application for Section 8 Mobile Voucher Program - https://gosection8.com/MassCWL

Application for Public Housing in Massachusetts - https://publichousingapplication.ocd.state.ma.us/

Resources for Residents over the Age of 60

Greater Boston Legal Services - GBLS provides free legal assistance to low-income consumers over the age of 60 (on non-criminal) matters such as eviction, subsidized housing issues, etc. - http://www.gbls.org or (800) 323-3205

Attorney General's Office Consumer Support - Statewide hotline staffed by volunteers who can help find answers to your questions and assist with landlord, tenant and housing issues, etc. - Elder Hotline (888) 243-5337

South Shore Elder Services: Call (781) 848-3910 or https://sselder.org/

Volunteer Lawyers Project: https://vlpnet.org/get-help/